Information that you provide voluntarily:

When you create an IGSMinis account or place an order (online or at an event), we collect:

Your name, email address, delivery address, and phone number so we can:

• Create and manage your account.
• Process and fulfil your order.
• Communicate order statue and updates.
• Reply to queries and resolve problems.

When you sign up to our mailing list (on our website or at an event), we collect:

• Your email address so we can send you product updates, offers, and news. You can unsubscribe at any time using the link in every email.

When you provide feedback or reviews, we collect:

• Your comments so we can respond to questions and, with your permission, publish reviews about our products and services.

Information collected at events:

When you purchase from us at trade shows, conventions, or other in-person events, we collect:

• Transaction details (items purchased, amount paid) to maintain accurate sales records and fulfil any post-event queries.
• Payment is processed securely via our third-party card payment provider (SumUp). We do not see, store, or have access to your card details from in-person transactions.
• If you provide your email address at our stall, we will only use it for the purpose you agreed to (e.g. joining our mailing list or receiving order updates). You can withdraw consent at any time.

Photography at events:

• We may take photographs at events that include our stall, products, and the general event environment. These photos may be shared on our website and social media channels. If you would prefer not to appear in a photo, let us know at the event or contact us afterwards and we will remove it.

Information we collect automatically:

• Browsing activity, device information, and preferences so we can provide an improved experience, give you access to your order history, and make it easier to find products.